Best Western Signature Collection Copenhagen

Policies at Hotel Astoria, Best Western Signature Collection Copenhagen are structured for a smooth city stay.

Check-In and Check-Out

Check-in generally begins in the afternoon, while check-out takes place in the late morning. These timings follow standard hotel practices and may vary slightly depending on booking details.

Identification Requirements

Guests are required to present valid identification at check-in to confirm their reservation and ensure a secure stay.

Cancellation Policy

Cancellation terms depend on the selected rate. Flexible bookings allow changes within a specified timeframe, while non-refundable bookings remain fixed.

Payment and Deposits

Payment may be processed in advance or upon arrival, depending on the reservation type. Deposits may apply in certain cases.

Smoking Policy

Smoking is not permitted within indoor areas of the hotel, maintaining a non-smoking environment throughout.

Pets Policy

Pets may be allowed under specific conditions depending on the booking and hotel guidelines.

General Stay Guidelines

The hotel operates within a busy central area, and guests are expected to follow general conduct guidelines to ensure a comfortable stay for all visitors.